Welcome to the
world of
cloud
communication!
Want to engage prospective customers or simply verify transactions?Find a trusted messaging partner that will help you do this in the most secure,hasslefree and intelligent way.
SMS
The trusted carrier provided communication channel of SMS remains the top favorites for businesses that are looking to engage Bharat based users. Our distributed carrier network and intelligent routing will never let you miss a beat! Ask us (insert link) to access API documentation for our easy to integrate, developer friendly API’s.
Old is gold and that holds true for email communications that are targeted for users that have a long standing digital presence. Let us help your brand get more visibility and credibility with our white listed API’s that allow mails to land in inboxes and not junk folders
Old is gold and that holds true for email communications that are targeted for users that have a long standing digital presence. Let us help your brand get more visibility and credibility with our white listed API’s that allow mails to land in inboxes and not junk folders
A channel that has become ubiquitous and synonymous with digital. Find your customers where they are, all the time. Get in touch with our team (insert link) if you want to optimize Whatsapp communication for your business
Voice
Use the simplicity of IVR to derive customer intent and have meaningful engagements with the targeted base.
Voice
Use the simplicity of IVR to derive customer intent and have meaningful engagements with the targeted base.
What Do We Offer
Cloud based communications platform
A comprehensive cloud communication platform as a service (CPaaS) to help you leverage different communication channels at the right cost with experts managing the technology while you drive with eyes on the road!
Comprehensive Business Communication Platforms
Our platform provides a wide range of communication channels, including campaign software, voice, email, instant messaging, and more, enabling you to engage with your customers through their preferred channels at the right time, which means engaging without being intrusive. We create customized packages to suit your business’ needs because we know there is nothing like one size fits all!
Communications Analytics Reporting
With comprehensive reporting and analytics, you can gain valuable insights into your communication performance and make data-driven decisions to optimize your business operations. We pride ourselves with our experience in this industry and we ensure that our customers benefit from this in their day to day customer communication and engagement. Our analytics and reporting deliver on this promise which means you will have a trusted expert to help you right from the start of this journey to the times you want to change gears!
FAQ
Can you include links in an SMS?
You can include any link in any SMS campaign you would like. However, there are a few concerns to consider:
Links may take up much of the 160 character limit for SMS. If you include a link and text, it may result in two SMS messages instead of just one.
Companies often use link shorteners to limit the character count impact of a link. However, if sending a shortened link through a long code, carriers may block or deny the message, as they may be suspicious of the link redirect.
Using a short code would be the most reliable number type for including links.
Do test text messages count toward limits?
Yes, they do. Keep this in mind when testing messages.
Does a user need to be part of an SMS subscription group to receive SMS test messages?
No. However, SMS test messages can only be sent to valid phone numbers in the database.
Do you need to rate-limit how fast you send SMS messages?
The default concurrency rate and throughput enable about 360,000 messages an hour per short code. Additional throughput requires additional short codes.
How can I avoid overages?
While we can’t promise that you won’t occasionally have an overage, you could follow these precautions to decrease the chances of going over your allotted limits: Pay attention to the number of characters in your SMS. Unintentionally sending more than one segment could cause overages. Consider the type of encoding your message uses - if your message uses GSM-7 encoding, you can usually estimate that you can send a message with 153 characters per message segment. If your message uses UCS-2 encoding, you can usually estimate that you can send a message with 67 characters per message segment. Test, test, and test! Always test your SMS messages before launch, especially when using Liquid and Connected Content.
What are the best sending practices to avoid spam detection for SMS?
Make sure opt-in and opt-out instructions are clear. Ensure you (the brand) have a relationship with the customer. Make sure the content is relevant to the relationship and what the user has opted-in to receive. For more guidelines on avoiding spam detection, visit SMS laws and regulations guidelines.
What are shared short codes?
With a shared short code, all text messages, no matter what business or organization sends them, arrive on a consumer’s mobile device from the same 5-6 digit phone number. While shared short codes are relatively low-cost and immediately available, this means that your business will not have a dedicated short code.
Check which profile received SMS most recently (up to 7 days ago); if one exists, send it to that user.
If neither had received SMS up to 7 days ago, send to the user who has a user alias of “phone” that matches the phone number.
If neither exists, send to a random profile between the ones available.
If you receive a “START” or “STOP” keyword from the shared phone number, all user profiles will be subscribed and enabled for SMS or unsubscribed. This also applies to API state changes. For example, if multiple profiles with different external IDs have the same phone numbers, a subscription group state change via the API will update all profiles with that phone number, even if only one external ID is specified.
Reach out to us
Emails to connect
Sales
sales@whush.ioPost Sales Support
support@whush.ioGeneral Information
info@whush.io
